The
moment a client comes to us for help we begin to work on understanding
their problem and defining a solution to solve it. While every
problem is unique, our Engagement Model
allows us to propose a fairly predictable partnership with each
of our clients.
Many clients look to us for solutions to their product problems.
They realize their product is losing market share and ask us
to identify the problems and recommend solutions. Other clients
are looking to improve their existing product with the addition
of new features and ask us to help them integrate the new functionality.
While other clients are in the early stages of development and
look to us for innovative product design solutions. For clients
in these situations, our Product Innovation
service will be of most benefit.
Other clients come to us looking to gain critical information
about their customers. They require a complete understanding
of their customers’ needs/values to ensure their product
solution hits the mark. Other clients are moving into new markets
and look to us to capture the key customer requirements for
the target market. Still other clients look to us to catch the
attention of their lead customers by producing concept demos
that will allow them to share their product/technology vision.
For clients such as these our Customer
Perspective service will address their needs.
Some clients ask us to help with their process issues. They
look to us to focus their product development process with a
common product vision that all corporate stakeholders can utilize.
Other clients ask us to Identify/evaluate applications, devices
and web-based toolsets that foster an effective development
process for their employees. Still other clients ask us to put
together product vision demos to spark the drive, imaginations,
and creativity of their development teams. For clients in these
situations, our Process Partnership
service will tackle the issues.
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